Legal

Shipping & Returns

Last updated: 9 October 2026

Shipping

Orders are fulfilled through Amazon.in and JioMart. Shipping timelines, charges, and delivery partners are determined by those marketplaces at checkout and are shown before you place your order.

Returns & refunds

Eligibility for returns and refunds follows the marketplace's returns policy for the item category. For most personal-care items, returns are accepted where the item is damaged, defective, incorrect, or materially not as described.

How to request a return

1. Open your order on Amazon.in or JioMart.
2. Select the item and choose "Return" or "Refund".
3. Follow the on-screen steps; the marketplace will arrange pickup or drop-off.

If you need help, contact us at hello@beautiqua.in with your order ID, and we will guide you.

Damaged or wrong items

Report damaged or incorrect items as soon as possible (ideally within the marketplace's return window). Keep the item, packaging, and invoice until the matter is resolved.